Appointed July 2025
The Chief Operating Officer is responsible for all waterworks and sewerage operations and service delivery; planning, design, construction and start-up of capital construction projects; leadership within the operating areas to achieve cost effectiveness; and support for MWRA's objectives of financial and program accountability. Prior to her appointment as Chief Operating Officer, Ms. Murtagh was responsible for MWRA’s Metropolitan Tunnel Redundancy Program, which included the planning, design and construction two new deep rock tunnels to provide redundancy to the existing City Tunnel, City Tunnel Extension and Dorchester Tunnel to ensure reliable water service. She has more than 28 years of geotechnical engineering experience overseeing a broad range of civil engineering projects. Ms. Murtagh previously served as a Vice President at CDM Smith. Earlier in her career she was a Geotechnical Engineer at Haley and Aldrich, Inc. Ms. Murtagh has extensive underground and tunneling experience, having worked on a wide range of tunneling projects of varying sizes and construction methods.