Ask MWRA: For help with non-emergency questions e-mail Ask MWRA.
Press and Media Inquires: Ria Convery, (617) 788-1105
Portable Water Fountain Inquiries: Katie Ronan, (617) 788-1177
Public Records Requests: To submit a Public Records Request, e-mail us at MWRAPublicRecordsRequest@mwra.com or call one MWRA’s Records Access Officer (RAO): Laurie Allen at (617) 788-4355. For Media requests, contact Ria Convery at (617) 788-1105. For more information, visit our Public Records Request page.
Projects in Your Community: Residents and businesses - contact our Community Relations Manager Jeff McLaughlin, (617) 305-5762 if you have any questions or concerns about an MWRA project in your community. List of MWRA Communities and additional contact info
Boston Harbor & Massachusetts Bay Water Quality Monitoring: For information on beaches, rivers, and harbor/bay water quality, e-mail Sally Carroll, Environmental Quality or call (617) 788-4946 | web page
Water and Sewer Line Markouts: Peter Yarossi (617) 305-5671
Toxic Reduction and Control: TRAC Compliance Coordinators
Water or Sewer Bills: If you have questions about your water or sewer bill, please contact your city or town's water/sewer department. MWRA provides member communities with wholesale water and sewer services. Each city or town within the MWRA network charges retail rates to local residents and buinesses.
Contracts and Bids
Listings for the MWRA bids issued by the Purchasing Department can be found on the MWRA Supplier Portal site. If you have technical questions about the MWRA Supplier Portal or need assistance, please email SupplierAdministration@mwra.com or call 617-788-2500.
Listings for MWRA contracting opportunities for construction, professional, and other services can be found in the Central Register, Goods and Services, the Saturday edition of the Boston Herald, Banner Publications, and El Mundo.
Environmental justice is the fair treatment and meaningful involvement of all people regardless of race, color, national origin, or income with respect to the development, implementation, and enforcement of environmental laws, regulations, and policies.
MWRA is committed to this mission articulated in Article 97 of the Massachusetts Constitution for all residents of the Commonwealth. To find out more about MWRA’s efforts, please contact Tomeka Cribb-Jones, Associate Special Assistant for Affirmative Action at Tomeka.Cribb-Jones@mwra.com or 617-788-4033.
Research Assistance: MWRA Library, (617) 305-5583
MWRA Retirement Board: | web page (outside link)
Deer Island Tours: Deer Island Tour Line (617) 660-7607 | web page
Bay State Fertilizer: Carl Pawlowski | (617) 773-4293 | web page
Household Hazardous Waste: Denise Breiteneicher, (617) 305-5927
Updated October 20, 2020
PDF files on this site require Adobe Acrobat Reader® [free download]