Ask MWRA: For help with non-emergency questions e-mail Kristin MacDougall, or call (617) 788-1197.
Press and Media Inquires: Ria Convery, (617) 788-1105
Public Records Requests: To submit a Public Records Request, e-mail us at MWRAPublicRecordsRequest@mwra.com or call one of MWRA’s Records Access Officers (RAOs): Bonnie Hale at (617) 788-1117 or Laurie Allen at (617) 788-4355. For Media requests, contact Ria Convery at (617) 788-1105. For more information, visit our Public Records Request page.
Projects in Your Community: Residents and businesses - contact your community relations manager (PDF) if you have any questions or concerns about an MWRA project in your community.
Drinking Water Quality: If you have questions about drinking water quality, including taste, odor and color concerns, contact Joshua Das, Public Health Manager, or call our 24-Hour Water Quality Hotline: (617) 242-5323.
Boston Harbor & Massachusetts Bay Water Quality Monitoring: For information on beaches, rivers, and harbor/bay water quality, e-mail Environmental Quality or call Sally Carroll, (617) 788-4946 | web page
Toxic Reduction and Control: TRAC Compliance Coordinators
Water or Sewer Bills: If you have questions about your water or sewer bill, please contact your city or town's water/sewer department. MWRA provides member communities with wholesale water and sewer services. Each city or town within the MWRA network charges retail rates to local residents and buinesses.
Contracts and Bids
Listings for the MWRA bids issued by the Purchasing Department can be found on the MWRA Supplier Portal site. If you have technical questions about the MWRA Supplier Portal or need assistance, please email SupplierAdministration@mwra.com or call 617-788-2500.
Listings for MWRA contracting opportunities for construction, professional, and other services can be found in the Central Register, Goods and Services, the Saturday edition of the Boston Herald, Banner Publications, and El Mundo.
Research Assistance: MWRA Library, (617) 305-5583
MWRA Retirement Board: | web page (outside link)
Deer Island Tours: Deer Island Tour Line (617) 660-7607 | web page
Bay State Fertilizer: Carl Pawlowski | (617) 773-4293 | web page
Household Hazardous Waste: Denise Breiteneicher, (617) 305-5927
Updated October 16, 2017
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