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Water Conservation and Efficiency
Massachusetts Water Resources Authority


> Community Support Programs home

MWRA’s Water Conservation and Efficiency programs help maintain regional water demand comfortably below the water supply system’s safe yield (300 million gallons per day).  MWRA’s current average annual regional water demand is less than 220 mgd.

Water conservation also helps maintain regional wastewater flow below the required permit limit at the Deer Island Wastewater Treatment Plant. 

More information is available for communities, environmental groups, individual customers, covering a wide range of water conservation and efficiency topics. 

Details and links are provided below:

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To assist communities, environmental groups, and other interested stakeholders with their water conservation activities; the MWRA provides water conservation educational brochures (bill stuffer sized) for local distribution. To receive bulk quantities of the brochures at no cost, please complete a request form (PDF).

  • Indoor Water Conservation Bill Insert (pdf) - a colorful brochure emphasizing water efficient fixtures and appliances for the home - 3.5” x 6.5
  • Outdoor Water Conservation Bill Insert (pdf) – a colorful brochure emphasizing lawn and garden conservation – 3.5” x 6.5

For more information, please contact Elaine Donahue by e-mail or call (617) 788-4824.

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The MWRA provides water efficient retrofit kits (low-flow shower heads, low-flow faucet aerators, leak detection dye tablets, and installation guide) at no cost to member communities, individual customers, housing authorities, property managers, and others within the service area. The MWRA purchases these easy-to-install kits in bulk.  

To receive low-flow water fixtures, please complete a request form (PDF). Communities or large users may request a reasonable quantity of water conservation kits. The kits include:

  • A Low Flow Showerhead – 2.5 gpm – plastic and chrome components
  • Two Faucet Aerators – 1.5 gpm for bathroom, 2.2 gpm for kitchen Photo
  • Dye Tablets – to check for silent toilet leaks Link
  • Installation Instructions

For more information, please contact Elaine Donahue by e-mail or call (617) 788-4824.

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To ensure member communities identify and repair leaks in local-owned distribution systems, MWRA developed leak detection regulations (360 CMR 12.00 MWRA Leak Detection Regulations - PDF) that went into effect in July 1991. Under these regulations, communities purchasing water from MWRA are required to complete a leak detection survey of their entire distribution system at least once every two years and repair water leaks that are detected.  Communities can accomplish the survey using their own contractor or municipal crews; or alternatively, using MWRA’s task-order leak detection contract.  MWRA’s task-order contract provides high quality leak detection services at a reasonable cost that has been bid taking advantage of the large volume of work anticipated throughout the regional system.  Leak detection services performed under the task-order contract are paid by MWRA, and the costs are billed to the community the following year. 

To request information or initiate a leak detection task-order project, please call John McLaughlin, Project Manager by e-mail or call (617) 788-4349.

Add link to water pipeline leak photos

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MWRA's Industrial, Commercial and Institutional (ICI) Water Management program was developed to help businesses, industries, and institutions improve their water efficiency.  During the early 1990’s, MWRA conducted numerous ICI water use surveys that produced specific water efficiency plans.  Information developed from these surveys was used to develop the sector specific reports and case studies (see links below) that provide practical, cost-effective, techniques to conserve water.  Although MWRA no longer conducts water use surveys for individual businesses, this service is widely available through water/energy audit consultants.

> Water Efficiency and Management for Athletic Facilities, Schools and Colleges
> Water Efficiency and Management for Commercial Buildings
> Water Efficiency and Management for Hospitals
> Water Efficiency and Management for Restaurants
> Water Use Case Study: Norwood Hospital
> Water Use Case Study: MicroSemi USPD Inc., Watertown Massachusetts

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MWRA Receives MassDEP Grants for Water Conservation Initiatives
(March 20, 2008)

Go to WaterSense® Program Website

MWRA Partners with EPA's Operation WaterSense® Program
(March 20, 2008)


Links to more information about water conservation.

PDF files on this site require Adobe Acrobat Reader® (free download)

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October 8, 2008